Help guide

How to use TockStar

Everything you need to set up your family and get the most out of it. Can't find an answer? Send us a message.

A note on words: you can call tasks Tasks, Missions, Quests, Challenges, Goals, Habits, Tocks or Star jobs (Settings → Words). This guide says "missions"; your app will use whichever word you pick.

Getting started

  1. Install TockStar on your iPhone and choose I'm a parent.
  2. Enter your email. We'll send you a 6-digit code. There's no password to remember.
  3. Name your family and tap Create family.
  4. Start your free trial. One subscription covers every parent and child in the family.
  5. Open the Kids tab and tap + to add each child. A first name is all it needs.

Adding a co-parent: go to Settings → Invite a co-parent and enter their email. When they sign in to TockStar with that email, they join your family automatically with the same abilities you have.

Setting up your kid's device

Kids don't need an email address or an account. Their iPhone or iPad is paired to them with a short code.

  1. On your phone, open Kids, tap your child, then tap Pair [name]'s device. You'll see a code.
  2. On your kid's device, install TockStar, choose I'm a kid, and enter the code.
  3. That's it. The code expires after 15 minutes, so make a new one if it runs out.

Kids can see their missions, scores, rewards and privileges, and tap "I'm doing it". They can't change missions, scores or settings.

Creating missions

Open Kids, tap a child, then tap Add mission. Pick a type first:

Beat the clock

For anything with a deadline: "Upstairs for bed by 8:45", "Backpack by the door by 8:00", "Homework started by 4:30". The mission starts at 100% and loses points the later it's done.

Parent scores it

For things a clock can't measure: "Stay at dinner for 20 minutes", "Practice piano", "Room picked up". You give it a score from 0 to 100%. For example, staying 15 of 20 minutes could be 75%. A time of day is optional; if you set one, you'll get a nudge to score it then. If you never score it, it's simply left out of the grade.

Schedule

Weights: on the child's page, tap Weights to decide how much each mission counts. For example, homework could be 30% of the grade. Missions you leave blank share whatever's left equally.

Editing: changes apply going forward. Anything already scored keeps the rules it was scored under. To delete a mission, open it and tap Delete at the bottom.

The daily routine

  1. Your kid sees today's missions with countdowns, and gets a reminder before each deadline.
  2. When they start, they tap "I'm doing it". For parent-scored missions, they tap "I did it".
  3. You get a notification, and it shows up under Needs your approval on your Today screen.
  4. Tap Approve, or Score for parent-scored missions. If it isn't really done, tap Not done yet; the clock keeps running.

The score uses the time your kid tapped, not the time you approved. So if you're busy and approve an hour later, it doesn't cost them anything.

Approved by mistake? On the Today screen, swipe right on the mission or press and hold it, then choose Undo. You can undo until the week closes.

You can also mark a mission done yourself from the Today screen, or excuse a single one (for example, if plans changed).

How scores work

Past weeks and periods are saved under History on each child's page, like report cards.

Rewards

On the child's page, tap Reward tiers, then +. Choose the score needed (for example 90% or higher) and add one or more rewards. A reward can be anything ("Pick Saturday breakfast") and can include a money amount.

Privileges

Privileges are ongoing perks, like iPad time or picking the Friday movie, that stay available as long as your kid keeps their score up.

  1. On the child's page, scroll to Privileges and tap Add privilege.
  2. Name it and set the score it needs, for example 80% or higher.

Each privilege shows as unlocked or locked right under your kid's score, on their screen and on yours. It changes automatically as their score moves, and your kid gets a notification when one locks or unlocks. Before they have any score in a new period, privileges count as unlocked.

Time off and school holidays

Family settings

Settings save automatically as you change them.

Subscription

TockStar is $4.99 a month after a 30-day free trial, and one subscription covers your whole family. The parent who started the family manages it. To cancel, open the iPhone Settings app, tap your name, then Subscriptions.

Tips for kids with ADHD

Troubleshooting

I didn't get my sign-in code

Check your spam or junk folder, and make sure the email is spelled correctly. Codes can take a minute to arrive. If it still doesn't come, tap Use a different email, re-enter your address, and tap Send code again.

The pairing code doesn't work

Codes expire after 15 minutes and work once. Make a new code on your phone and enter it right away on your kid's device.

We're not getting notifications

Open the iPhone Settings app → Notifications → TockStar and make sure notifications are allowed, on your phone and your kid's device. Also check Focus modes, which can hold notifications back.

A mission didn't show up today

Check its schedule. "School nights" skips nights before no-school days on your calendar, and anything inside a Time off range is excused. Changes to a mission apply from the next time it's due.

I approved the wrong mission

On the Today screen, swipe right on it or press and hold, then tap Undo. You can undo anything until the week closes.

Still stuck, or have an idea?

We read every message, and feature requests shape what we build next.

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