The short version: we collect only what TockStar needs to work: a parent's email for sign-in, your kids' first names, and the tasks and scores you set up. We don't show ads, we don't track you across apps or websites, and we never sell your information. You can delete your account and your family's data from inside the app at any time.
TockStar is made by Michael Reynolds LLC ("we", "us"). This policy covers the TockStar app for iPhone and iPad and the website at tockstar.com.
What we collect
From parents
- Email address, used to send your sign-in codes and to let a co-parent you invite join your family.
- Display name and family name, if you enter them.
- Family settings: your time zone, week-close schedule, grading period and the word you use for tasks.
- Subscription status: which plan your family has, when it renews or expires, and Apple's transaction identifiers. Apple handles all payments; we never see your card or Apple ID details.
About your kids
- First name (and an optional emoji) that a parent enters.
- Tasks, schedules, scores, approvals, rewards, privileges, time off and history that parents set up and that build up as the app is used, including when a kid taps "I'm doing it".
Kids don't create accounts and never give us an email address, phone number, photo, location or any contact information. A kid's device joins the family through a one-time pairing code generated by a parent, and is signed in with an anonymous identifier.
From devices
- Push notification tokens from Apple, so we can send reminders and approval requests to the right devices.
From the website
- If you use the contact form, we receive your name, email address and message (and device details if you choose to add them) so we can reply.
We don't use advertising, analytics or tracking tools in the app, and we don't collect your location, contacts, photos or browsing history.
How we use it
- To run TockStar: sign you in, show your family's tasks and scores, calculate grades, rewards and privileges, and send notifications.
- To check your family's subscription so every parent and kid in it has access.
- To answer your support requests and feature requests.
- To keep the service secure and working properly.
We don't sell or rent your information, use it for advertising, or share it with data brokers.
Who helps us run TockStar
We use a few service providers who process data only on our behalf and only to provide their service:
- Supabase: hosts our database and handles sign-in.
- Apple: App Store payments and push notifications.
- Resend: delivers sign-in code emails and contact form messages.
- Vercel: hosts the tockstar.com website.
We may also disclose information if required by law, or to protect the safety of our users.
Who in your family can see what
Parents in a family can see and change everything in that family. A paired kid device can see only that kid's own tasks, scores, rewards and privileges, and can't change them. Nobody outside your family can see your family's data.
Children's privacy
TockStar is designed to be set up and managed by parents. A parent decides what information about their child is entered (a first name and the tasks they assign), controls which devices are paired, and can review or delete that information at any time. We don't knowingly collect personal information directly from children, and we don't use children's information for advertising or any purpose other than running the app for their family. If you believe a child has given us information without a parent's involvement, contact us and we'll delete it.
Keeping and deleting your data
We keep your family's information while your account exists so the app can show scores and history. You can delete your account any time in the app under Settings → Delete account:
- If you're the only parent, your whole family is deleted: every kid, task, score, reward, privilege and history, and kids' devices are signed out.
- If there's another parent, your sign-in is deleted and the family stays with them.
Deleted data is removed from our live systems right away and from backups within 30 days. Deleting your account doesn't cancel an App Store subscription; cancel that in your iPhone's Settings app under your name → Subscriptions. Contact form messages are kept only as long as needed to help you.
Security
All data is encrypted in transit. Access to each family's data is enforced by the database itself, so one family can never read another's. Sign-in uses one-time email codes, so there are no passwords to leak.
Your choices and rights
You can view and change your family's information in the app, turn off notifications in your device settings, and delete your account at any time. Depending on where you live, you may have rights to access, correct, export or delete your information. To make a request, contact us.
Changes to this policy
If we make meaningful changes, we'll update the date at the top and, where appropriate, let you know in the app.
Contact
Questions about privacy? Reach us through the contact form.